Are there any positives emanating from the turmoil and uncertainty in the financial markets at the moment? Well one thing is certain; like it or not low growth and downward pressure on prices and margins will be the norm for the next 6-18 months! But there is a positive in this – the environment provides [...]
Entries from September 2008
Recession Proof your Customer Management Operation
September 18th, 2008 · 1 Comment
Tags: cost to serve · crm · recession · web 2.0